Privacy Policy

1. Introduction

Cloudpine LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software applications, including VerbaMath, and visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use our applications
• Contact us via email or phone
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

This information may include:

• Name and email address
• Phone number (if provided)
• User-generated content within our applications
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you use our applications or website, we may automatically collect certain technical information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Log data (IP address, browser type, access times)
• Cookies and similar tracking technologies

2.3 Children's Information (COPPA Compliance)

We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at admin@cloudpine.cloud.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and deliver relevant content
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve our applications

4. Data Storage and Security

Your data is stored securely on private servers located in Silicon Valley, California, United States. We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Virtual Private Cloud (VPC) networking
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services (e.g., cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you have given us explicit permission to share your information

6. Third-Party Services

Our applications may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data collection or marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at admin@cloudpine.cloud.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on legitimate interests, contractual necessity, or your consent.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: